Interdisciplinary collaboration
Project example
Initial situation
A medium-sized tool manufacturer has a high production utilization with strong overloading the organization. Delivery delays have increased significantly in recent months and customer satisfaction has droped down. The lack of cross-functional cooperation between the departments has been identified as main cause.
Project order
The heterogeneous teams are to be aligned to common goals and a constructive and customer-oriented cooperation is to be created.
Procedure
- definition of a cross-departmental productivity project
- building an interdisciplinary core team
- analysis of process chains
- multi-stage development of a target process with process and performance indicators
- definition of visualization & communication & decision making in the process chain (cross-departmental cooperation)
- development of a process organization with defined tasks and responsibilities
- implementation planning and pilot implementation of processes and organizational structures
- several optimization loops
- implementation of the final target process and the new process organization
- implementation of a permanent CIP process
- multiple review visits
Results
- OTD improvement by 15%
- reduction of complaints by 20%
- improvement of employee satisfaction
- increase of the monthly implemented improvement measures by 500%
Other project examples
Optimizing order
fulfilment process
Leadership-
Coaching
Project management
excellence
