by Sven Geelhaar | Jun 18, 2018 | Cultural Change, Leadership, Process orientation
How smooth the order processing could start: The customer is interested in a product or service, the sales department clarifies all relevant requirements and specifications. Using a structured process to check internally under what conditions the customer’s...
by Sven Geelhaar | Jun 16, 2018 | Cultural Change, Leadership, Process orientation
Dear visitor, In my first newsletter I addressed the importance of economic success in cultural change. In order to achieve this both quickly and sustainably, low-waste processes are needed, which are best developed and introduced by the employees themselves. Clearly...
